🟢 PRIVACY POLICY — Pet Vitality Australia

Last updated: 27 April 2026

Pet Vitality Australia (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

1. What personal information we collect
We may collect the following information when you interact with our website:

• Your name

• Email address

• Phone number (if provided)

• Pet details (if you choose to share them)

• Photos you submit

• Testimonials you provide

• Information sent through our contact form

• Newsletter sign‑ups

• Website usage data (via cookies and analytics)

2. How we collect your information
We collect information when you:

• Fill out our contact form

• Subscribe to our newsletter

• Submit a testimonial or pet photo

• Interact with our website

• Communicate with us directly

We may also use cookies and analytics tools to understand how visitors use our site.
3. Why we collect your information
We collect your information to:

• Respond to your enquiries

• Provide guidance and resources

• Send newsletters (only if you opt in)

• Improve our website and services

• Display testimonials (only with your permission)

• Maintain accurate records

• Comply with Australian legal obligations

We will never sell your information.
4. How we store and protect your information
Your information is stored securely using industry‑standard systems, including Wix’s secure hosting environment.
We take reasonable steps to protect your data from:

• loss

• misuse

• unauthorised access

• modification

• disclosure

Only authorised personnel can access your information.
5. Sharing your information
We may share your information with:

• Service providers who help operate our website (e.g., Wix)

• Email marketing platforms (for newsletters you opt into)

We do not share your information with third parties for advertising or sales.
6. Accessing or correcting your information
You may request:

• access to the personal information we hold about you

• corrections to inaccurate information

• deletion of your information (where legally permitted)

Contact us at: hello@pet-vitality.com.au
7. Unsubscribing
You can unsubscribe from our newsletter at any time by clicking the “unsubscribe” link in any email.
8. Cookies and analytics
We use cookies and analytics tools to understand website traffic and improve user experience. You can disable cookies in your browser settings.
9. Links to external websites
Our website may contain links to third‑party sites. We are not responsible for their privacy practices.
10.  Affiliate Links and Third-Party Services

Our website may include affiliate links to third‑party retailers. If you click these links, the retailer may track your visit or purchase using cookies or similar technologies.

We do not receive or store your payment information. Any data collected by third‑party retailers is handled according to their own privacy policies.

You can review their privacy practices on their respective websites.
11. Contact us
If you have any questions about this Privacy Policy, contact:
Pet Vitality Australia Email: hello@pet-vitality.com.au  Location: Australia